POSITION SUMMARY:
As a Remodeling Sales Rep, you will play a pivotal role in driving revenue and growth for TraVek by
effectively selling kitchen, bath and whole home remodeling services to prospective clients. Your primary
responsibility will be to engage with homeowners to understand their needs, present tailored solutions,
and ultimately secure sales contracts. This role focuses on relationship building, discovery and closing,
while partnering with an in-house designer who develops the project plans and specifications.
EFFECTIVE SKILLS, TRAITS & BEHAVIORS FOR THIS POSITION:
● Communication Skills- proficient communication skills, able to express ideas clearly and listen
actively to others
● Team Player Mentality- understand the value of teamwork and actively contribute to the success
of the team
● Problem solving skills- adept at identifying challenges, analyzing situations, and developing
creative solutions; remain calm under pressure and approach problems with a positive and
proactive attitude.
● Adaptability- flexible and adaptable to change
● Emotional intelligence- possess high level of EI, which enables them to understand and manage
their own emotions effectively and navigate interpersonal relationships with empathy and
understanding
● Strategic thinking- ability to think strategically and envision the big picture; align departmental
goals with company goals
● Decision making skills- decisive and capable of making tough decisions in a timely manner
● Accountability- take ownership of responsibilities and hold others accountable for actions and
results
● Leadership by example- lead by example; inspire others
● Continuous learning- committed to personal and professional development; open to feedback
and actively seek self-improvement opportunities
COMPETENCIES:
Client Discovery & Relationship Building
● Conduct the first in-home consultation with prospective clients.
● Build trust and establish credibility with homeowners.
● Understand the client’s goals, lifestyle needs, and vision for their remodel.
Budget Alignment
- Guide homeowners through realistic budget expectations.
- Ensure project scope aligns with client investment level.
- Set proper expectations for the design and construction process.
Project Evaluation
● Take initial measurements and photos of the project space.
● Document key project details to prepare the design team.
Design Retainer Sale
● Present and sell the design retainer agreement, which moves the client into the design
development phase.
● Clearly communicate the value of professional design and planning.
● Secure signed agreements and deposits.
Team Close
● Partner with the Designer during the proposal presentation.
● Lead the final project presentation and closing conversation.
● Guide the client through contract signing and next steps.
CRM & Follow-Up
● Maintain accurate records in CRM.
● Follow up with prospective clients to move them through the sales pipeline.
Success Metrics
● Design retainer close rate
● Project closing rate
● Average project size
● Client satisfaction
EDUCATION AND EXPERIENCE
3+ years of in-home sales experience preferred; Experience in remodeling, construction, or home services
is a plus; Strong consultative sales and closing skills; Excellent communication and relationship-building
ability; Comfortable discussing budgets and investments; Self-motivated and performance driven.